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I have a computer bound license, how can the license be transferred to another computer ?



Transferring a license to another computer, for instance when a computer needs to be replaced, reinstalled or is stolen, is free if you meet the following requirements:

  • You have a valid maintenance (support) contract with us or your local reseller;
  • You can supply the original Ticket-Id, license serial number or the computer name;
  • You didn't use all your free license transfers for the current year (two transfers max).

When you do not need the above requirements, an additional fee may apply. Please send your transfer request with info on the old computer to support@eye4software.com and we will contact you within 24 hours.