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Eye4Software Hydromagic - Knowledge Base - Licensing and license activation



Q210001 Is it allowed to use the Hydromagic license on multiple computers ?
Yes, you can use the license on multiple computer, however, you can use it on one computer at a time. Hydromagic is protected against unauthorized use using a dongle. Once the dongle is removed from the computer, the software will stop working. ...
Tags:   Licensing, Multiple Computers, Dongle,


Q210003 How long will it take to ship the license I ordered ?
This depends on to which country the dongle will be shipped. With regular mail, it will take a couple of days for Europe, 1 week for the United States and up to 6 weeks for other countries. For a more accurate estimate, please contact sales. If you want to be sure you will receive it in a cou ...
Tags:   Licensing, Shipping, Dongle, Delivery Times,


Q210005 Can your software still be used when the maintenance contract expires?
The software license is perpetual, which means that the software will continue to run forever, as long as you are using the same version, and also reinstall the same version when reinstalling your operating system or when moving the software to a different computer. After your maintenance contra ...
Tags:   licensing, maintenance, maintenance contract, support, support contract, moving license, upgrading,


Q210006 What does the "Maintenance Expiration Date" in the About box mean? Will the software stop working after this date?
The maintenance expiration date is the ending date of the maintenance contract. By default, the software comes with a maintenance contract of one year which starts at the date of purchase. After this year, you can renew this maintenance contract yearly, or you can extend it for multiple years at on ...
Tags:   Maintenance expiration date, maintenance contract, support contract, receive support, about box,