Eye4Software Hydromagic - Knowledge Base - Basics
| Q100001 | What are the system requirements for this software ? |
| This software can be used on desktop, tablet or laptop PC running Windows 7 or newer. We recommended since to use Windows 10 or Windows 11 because Windows 11 is no longer supported by Microsoft. When installing the software on Windows 7, please make sure that you updated your operating system w ... | |
| Tags: System Requirements, Operating System, Software Installation, |
| Q100002 | Is Hydromagic tested on Windows 8 ? |
| Yes, you should be able to run Hydromagic on desktops, tablets or notebooks running Windows 8 in desktop mode. Hydromagic will NOT run on Windows RT devices. ... | |
| Tags: System Requirements, Operating System, Windows 8, |
| Q100003 | During installation, the installer is complaining that the 'CodeMeter.exe' file cannot be overwritten. What should I do ? |
| You received this error most probably because you are upgrading an existing version of the software. You can click the 'Ignore' button to ignore the message and continue the install. However, we recommend to use the following approach: Uninstall the old version if not done so Press CT ... | |
| Tags: installation, installer, installer error, license, codemeter, locked file, |
| Q100004 | Do you have a brochure of the Hydromagic product ? |
| A brochure can be downloaded in PDF format from our website. ... | |
| Tags: Brochure, Product Information, |
| Q100005 | I noticed a new version has been released. Do you have a list of new features ? |
| Each time a new version of Hydromagic is released, you will find a list of new features and bug fixes in the "Release Notes": http://www.eye4software.com/hydromagic/documentation/release-notes/ ... | |
| Tags: Updates, New Features, Release Notes, |
| Q100006 | Do you offer training for your software ? |
| No we don't, however some resellers might offer courses. Please contact your local reseller for more information. ... | |
| Tags: Sales, Training, Hydromagic Courses, Courses, |
| Q100007 | What support is offered ? |
| We offer email support on European working days between 0900 and 2100 GMT. When buying software through a reseller, they can offer first line support by telephone and email as well. Please note that to offer technical support, you have to have a valid maintenance contract. Each license comes ... | |
| Tags: support, phone, maintenance contract, support desk, |
| Q100008 | For what period am I entitled to receive technical support and updates ? |
| When buying a software license from Eye4Software B.V. or one of its resellers, you are entitled to receive free technical support and updates for the period of one (1) year. After this first year, you can decide to extend the support contract for one or more years. Additional support can be p ... | |
| Tags: Support, Support Renewal, Support Period, Updates, |
| Q100009 | Can Hydromagic be used to calculate the volume of water in a pond or lake ? |
| Yes, this is possible. By creating a sounding of the lake using a simple GPS and echosounder, a depth matrix (XYZ) can be created using interpolation. The generated matrix will be compared to a reference level (in this case the water surface, which is 0.0). This results in a calculated volume ... | |
| Tags: Lake Volume, Pond Volume, Basin Volume, Volume Calculation, Area Calculation, |
| Q100010 | What is hydrography? |
| The science of hydrography can be described as a branch of applied sciences which deals with the measurement and description of the features of the sea and coastal areas for the primary purpose of navigation and all other marine purposes and activities including offshore activities, research, prote ... | |
| Tags: Hydrography, Hydrography Definition, |
| Q100011 | What is the use of Hydrographic Survey? |
| The main objective of conducting a Hydrographic Survey is to produce Navigational Charts both manual and digital (Electronic Navigation Chart), which gives a complete, accurate, easily understood and up to date picture of the area surveyed. A lot of supplementary information which are needed for ... | |
| Tags: Hydrographic Survey, Hydrographic Survey Definition, |
| Q100012 | How do I find out that a product has released an important update? |
| When an important update or a new version of the product is released, we always post this as a news item on hour Twitter or Facebook timeline. If you are not using social media, you can check the Hydromagic Release Notes" page on a regular base ... | |
| Tags: Product Updates, New Releases, New Versions, Release Notes, |
| Q100013 | Do you have a printed manual of the software ? |
| No we don't. This is because it changes all the time, resulting in throwing lots of paper away. However, we publish a printer friendly manual on the website which can be downloaded as PDF, which you can print by yourself. Printer Friendly Manual for Hydromagic ... | |
| Tags: Manual, Printed Manual, PDF Manual, Offline Manual, |
| Q100014 | Do you offer a demo version of your product ? |
| Yes we do, a demo version of the product can be downloaded from the Downloads page on our website. The demo version can be used to explore all the features of the software, however, it is not possible to save, export or print data. ... | |
| Tags: Demo Version, Trial Version, Demo, |